QNX Interview Question
Software Engineer in TestsTeam: Automobile
Country: Canada
We're software engineers, not businessmen. We like to develop and test code. We don't like to deal with business deals or situations. We don't care if you lose millions of dollars. Thats your problem. Company can hire different people to do that. Thats not what software engineers do.
Tell them this.
haha! Exactly! My answer is: I would first try to reproduce the crash. If it can be reproduced, then I will first tell customer to change his/her driver to the last version which does not have crash issue. In the meantime, I will notice the customer that I will try to fix this issue and get back to him/her later. Then, I will look into the code, do a regression test, try to fix the bug. If I could, I will update a new build and do the rest of the testings. If I couldn't, I will describe the problem and report it to develop team to get it solved.
Do you think it is a good answer? Thank you!
Ask customer to provide an event log of the crash and a process dump.
- Debdeep February 28, 2013Once you get that from customer forward it to the development team of the dll.