Amazon Interview Question
Quality Assurance EngineersCountry: India
Interview Type: In-Person
There are 3 components where we need to debug :
1. Computer
2. Camera
3. USB Cable
Computer :
1. Check for the ports. Maybe the port is not working. Try for other ports.
2. Check for the drivers installed. If not then install or if update is needed do that.
3. Restart the computer and try again.
4. If you have any other laptop/computer, try to connect other 2 components with it and check for connectivity.
USB cable :
1. Check whether both ends of the usb cable is properly connected to camera and computer.
2. USB cable should not be broken.
3. Try to attach any other usb cable with same 2 components to isolate the issue.
Camera :
1. Check whether camera port to which usb is installed is working or change the port.
2. Try to change the attached options from image transfer to any other and check connection.
3. Try to change the camera and keep other 2 components to isolate the issue.
4. Turn off the camera and restart it and check connection again.
1. Make sure the USB ports on both the camera and computer are not dusty or dirty.
- Fuz October 30, 20172. Make sure that the battery is fully charged.
3. Make sure that the USB cable is connected properly to the camera's and computer's USB port. (Note: USB hubs are not recommended for use.)
4. Make sure that the memory card is properly inserted into and read by the camera.
5. Check if the USB port is working by trying other USB devices.
6. Turn off the camera, remove the battery and allow it to rest for 30 seconds. Afterwards, reinsert the battery and attempt to establish connection.
7. Try to restart the computer.
8. Try another USB cable.